Appointments

All routine consultations are by appointment only. We feel it is important that you and your doctor get to know each other, so we encourage you to keep to the same doctor. 

We feel that continuity results in the delivery of care to the highest possible standard. Please tell the receptionist who your usual doctor is when you ask for an appointment.      

Appointments may be made by phoning 025 32734/33599.

Urgent Appointments

We keep some short appointments bookable on the day for URGENT problems. If these are full we will “fit you in” though this may mean a wait and you may not be able to see your usual doctor. If you cannot attend an appointment, please contact the surgery as soon as you are able in order to allow another patient to be seen.

Telephone Consultations

Telephone consultations are an efficient method of dealing with a large range of queries and advice both for patients and clinicians and the practice is happy to facilitate this.

However, unless in an emergency, doctors and nurses are not normally interrupted during a consultation with another patient. 

If you wish to speak to a specific doctor or nurse (assuming that it is not an emergency situation) your contact details will be taken so that the doctor or nurse can ring you back  when they are free. This is likely to be at the end of a surgery, or before the start of a subsequent one.

Home Visits

Please try to come to the surgery where possible. If you are too ill or housebound and you require a home visit, please telephone the surgery on 025 32724/33599.

If possible home visits should be requested before 10.30 a.m.

If you require a visit in an emergency, ring the usual surgery number 025 32724/33599.